Versand
Shipping Policy
At Kabi Scented Candles, we strive to process and ship all orders as quickly as possible.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery times:
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Netherlands: 1–3 business days
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Europe: 3–7 business days
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International: 5–12 business days
Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Responsibility & Liability
Once your order has been shipped, Kabi Scented Candles is not responsible for any loss, damage, or delays caused by the shipping carrier.
Customers are responsible for selecting their preferred shipping method at checkout, including insured or non-insured options.
Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at kabicandles@gmail.com and we will assist you where possible.
We appreciate your patience and support 🤍